Give Marketer collaborator access to Shopify
Last updated: December 22, 2025
Collaborator access allows Marketer’s team to assist with support and store-related changes directly in Shopify when needed.
This is optional and does not affect how the Marketer app functions.
Step 1: Find your collaborator access code
Log in to Shopify Admin
Go to Settings → Users
(or Users & permissions if your store is part of an organization)Open the Security section
Locate the Collaborators area
Copy your 4-digit collaborator access code
Share this code with your CSM at Marketer.
If needed, you can generate a new code here.
This will invalidate any previous codes.
Step 2: Accept the collaborator request
After sharing the code, Marketer will send a collaborator request.
Go to Shopify Admin → Settings → Users
Filter users by Requests
Open the pending collaborator request
Click Accept request
Important notes
Only the store owner or users with the Administrator role can accept collaborator requests
Collaborators cannot be assigned the Administrator role