Why do I not have any campaign suggestions?
Why Don’t I Have Any Campaign Suggestions?
If you are not seeing any campaign suggestions in the Marketer app, there could be several reasons. Below are common causes and troubleshooting steps to help resolve the issue.
Your were recently onboarded
It takes the system a few hours to completely sync all your products and get you some initial suggestions. Please check back in a day's time as you should be able to see the initial suggestions pop-up.
You discarded all the existing suggestions
If you discarded all the existing suggestions, it takes the system some time to get you new suggestions.
Your Store or Products Are Not Fully Synced
Campaign suggestions are generated based on your product catalog. If your products have not synced properly:
- Go to Integrations > Shopify Manager and check if your store is connected.
If needed, manually trigger a sync by clicking Re-sync in the this section.
Not Enough Data for AI Recommendations
Marketer's AI generates suggestions based on sales trends, audience data, and performance insights. If there is limited data:
- Run at least one manual campaign to generate initial performance insights, particularly using a Google Performance Max campaign if your products are competitively priced or frequently searched.
- Allow 24-48 hours after syncing products for the system to analyze data.
- Ensure that your Pixel or tracking tools are correctly set up and collecting user activity. This helps refine campaign suggestions by giving the AI more aligned data inputs.
Manual Campaign Creation Options If the automated suggestions do not align with your preferences, you can always create campaigns manually. This allows greater control over your marketing strategy and flexibility in focusing on either Meta or Google ads based on your specific goals.