Campaign not archiving

  • System Delay

– The archiving process may take a few moments to update.

​ Fix: Wait a few minutes, then refresh your Campaigns Dashboard to check if the status updates.


  • Campaign Is Still Active

– Active campaigns cannot be archived until they are paused.

​ Fix: Pause the campaign first, then try archiving it again.



  • Technical Glitch

– A temporary issue may be preventing the campaign from moving to archived status.

​ Fix: Try logging out and back in, or clear your browser cache and retry.



  • Still Not Archiving?

If you're campaign is still not being archived, please reach out to us by email with the chat function or at support@marketer.com for assistance.