Campaign not pausing

– Sometimes there is a slight delay before the campaign stops running.

Fix: Wait a few minutes and refresh your Campaigns Dashboard to check if the status updates.

– A temporary system glitch could be preventing the campaign from pausing.

Fix: Try logging out and back in, or clearing your cache and refreshing the page.

– If Facebook or Google is experiencing issues, the pause request may not process immediately.

Fix: Check your ad platform connection in Settings > Integrations and reauthorize if needed.

If you're campaign is still not pausing, please reach out to us by email with the chat function or at support@marketer.com for assistance.

System Delay